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 I'm Courtney - 
Sunny Destin, Florida is home, but you’ll find me exploring (and working) all over the world..really anywhere with WiFi and a good coffee shop. I’m in love with beautiful planners, good wine, and analytical data. Stop hustling alone and let’s build the business you want! 

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When do you use a pitch email? Great question! Here’s the short answer: If you sell a product or service, need donations to operate a non-profit, regularly make a call for volunteers, or generally want people to connect with your brand, you need a pitch email. The key, however, is perfecting your pitch email system […]

Clients

Why You Need A Pitch Email Template

Pitch Email Template

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You have your automated business systems in place and templates to help guide you along the way, but what does your client onboarding process look like? While you’re finally able to come up for air from your 12-hour days with the implementation of the right systems and standard operating procedures, you want to ensure your […]

Clients

5 Questions To Help Evaluate Your Client Onboarding Process

Client Onboarding Process

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The success you have with your clients strongly depends on your ability to offer speed, consistency, and high-quality work. Doing it over and over again helps you build referrals and grow your customer base. As clients become more aware of their options when it comes to selecting service providers, creating a quality experience isn’t a […]

OBM

How Templates Improve Client Experience

templates

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As COVID-19 (coronavirus) moves across cities in the U.S., more employers are sending their workers home to work remotely. Just under 30 percent of American workers have the ability to work from home, according to the Bureau of Labor and Statistics, but far fewer have ever experienced regular remote work. While we’re big fans of […]

Business Tips

Top 5 Video Conferencing Apps For Remote Teams

Video Conferencing Apps Remote Teams

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Whether working from home has always been a solution you wanted to try or it’s an option you’ve never really considered, chances are, you’re soon going to be thrust into the world of working remotely. The coronavirus (COVID-19) has swept through major cities, like New York, San Francisco, Denver and many more, forcing restaurants, bars […]

Business Tips

Coronavirus Means You Need A Work-From-Home Routine

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Do you feel like you miss the sale with many of your prospective clients? Well, you do, actually. But research tells us so does everyone else. In fact, only about 3 percent of the prospects you come into contact with are ready to make a purchase within 30 days. Another 7 percent of your possible […]

Business Tips

4 Ways To Nurture Prospective Clients

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What your clients say about you matters, especially when it hits the internet. Roughly 91 percent of consumers read online reviews and client testimonials, with 84 percent of people trusting that online feedback as much as a personal recommendation from a friend. As you strategize about how to use client testimonials and their benefits, it […]

Business Tips

Types Of Client Testimonials And Their Benefits

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The Return On Investment (ROI) from your current clients far out weighs your attempts to gain new ones. That’s not to say you shouldn’t market to prospects and have a plan to gain more clients, it just means the majority of your time and budget should be spent on nurturing relationships with current clients. It […]

Clients

5 Ways To Reduce Client Turnover Rate

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Have you ever completed a project for a client only to keep receiving emails about needing minor changes or wanting a tutorial about how to use the newly installed platform? Suddenly, a project that was supposed to take two weeks has stretched into a month-long ordeal. You want to help the client. You want to […]

Clients

Why Use A Goodbye Packet In Client Offboarding Process

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As an Online Business Manager, or project manager of your own company, you need to know how to create a project proposal. Your prospective clients may be speaking to a few companies, debating which they’ll choose for their desired service. Your project proposal is a chance to stand out, grab your client’s attention, and clearly […]

Business Tips

How To Create A Project Proposal That Gains More Clients

Project Proposal

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CATEGORIES

productivity

inspiration

Work from Home

Tools

business

personal

Free!

4 steps to streamline your business

Guide

Download

join the FB community

 I'm Courtney - 
Sunny Destin, Florida is home, but you’ll find me exploring (and working) all over the world..really anywhere with WiFi and a good coffee shop. I’m in love with beautiful planners, good wine, and analytical data. Stop hustling alone and let’s build the business you want! 

Tell Me More!

hello!